Update: I read the paperwork. None of it says you only deliver 1 day a week. None of that was explained to me in person. It’s highly unreasonable & inequitable not to have multiple day delivery and weekend delivery available for working customers. If you only have one day a week, then you should be delivering after regular business hours so working customers can be home & available. We were also out of town for 2 delivery dates.
Great quality furniture but hugely inequitable delivery service. They only deliver to Greenville one day a week and it’s a weekday. You’re given a 3 hour timeframe which means depending on the slot you have to take a whole or half day off of work. Maybe this brand is not made for people who work. I cannot afford to purchase the furniture AND take a whole or half day off of work to have it delivered. They suggested having a neighbor sign for it. Idk would you let just anyone sign for that expensive of a piece of furniture that supposed to be checked over for flaws before the delivery guys leave? I paid at least $500 in delivery fees bc they only drive a truck from NC. Very...
Read moreI’m delighted to review Cassandra and the Greenville SC Ethan Allen store with 5 stars. I would have given more if possible. The feeling in the store is comfortable, friendly and inspiring. Cassandra helped me to complete the living room of my dreams. She listened intently to my needs, understood my tastes and with her depth of knowledge and experience suggested practical solutions which has resulted in a sophisticated, functionally beautiful room. Personally she is so caring and my happiness was truly paramount to her. I am so pleased with the outcome and experience that I recently chose perfect companion pieces to an adjacent eating area. Ethan Allen is quality and has extensive fabric choices and styles of furniture. The 0% financing has given me the ability to purchase what I love. All of those elements have given me the priceless feeling of falling in love with my home...
Read moreCassandra Potts went above and beyond assisting me with the purchase of a Quick Ship Bennett sectional sofa for my living room! She not only helped me choose the fabric and style, but created a floorplan from EA's online tool for placement of everything in the room, including furniture, area rug, and fireplace. But that wasn't all...she answered many other questions about decorating elements in my home such as opinions about drapery, pillows and even advice about decorating in other rooms. She definitely knows her stuff and is a true professional with many years of experience. She never lost patience with all my numerous questions and phone calls during the process! You will not be disappointed if you choose Cassandra as your EA designer and I am thrilled with...
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