RESPONSE TO OWNER: He took the rings so AT LEAST I would have mine for our wedding. You dropped the ball with no consideration for the fact that wedding rings CANNOT be done late. He had to leave for our wedding today. YOU GAVE HIM NO CHOICE BUT TO TAKE THEM. Besides, why would we trust you again with something this important?
ORIGINAL MESSAGE: I tried to give them no stars, but I had to choose something. Never entrust something important to this store. My fiancé dropped off the antique wedding set he bought me for a small repair before our wedding and have a band similar to mine made for him. James said in 3 weeks they’d be done. Well, 3 weeks passed and he didn’t even start the job. We are getting married in 6 days and my fiancé has no ring. “Bespoke” is a word marketers use to say something is exclusive or definitively amazing. There is nothing “bespoke” about this service. I will refer to the store now as Wiley’s Becrapped Jewelry. We will...
Read moreDiscovered last week my eyeglass rim holding a lens had become detached from the frame. My glass provider couldn't do anything so they referred me to this business. I called they said they'd see me right away.
So 25 minutes later I was in the store they looked at them real quickly then put them down I was like oh boy this is not a good sign. He said nope me looking at it quickly is a good thing. 20 minutes later I'm walking out with my glasses repaired so thank...
Read moreI had such a great experience with Wiley’s Bespoke Jewelry, I brought in a loose diamond and they helped me design the perfect engagement ring. The process was smooth, they were easy to work with, and they had it finished in just a week and a half. The craftsmanship is beautiful and the ring turned out even better than I imagined. I’d definitely recommend them to anyone looking for a jeweler...
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