Flan's Quinceañera — Local services in McAllen

Staff seemed as if they didn’t want to sell any dresses. I Wanted to get my daughters dress ordered this month. Made two appointments. The first one the ladies were nice, they only let my daughter try on 2 dresses because we had gotten to the store later than our appointment time. They gave us a second appointment and told us that my daughter could try on 5 dresses. When we got to our second appointment, there was a different staff member. She told us she could only try on Two dresses. I told the lady that they had told us that in this appointment my daughter could try 5 dresses. That I wanted to have the dress chosen by this month. and she said that she could only try two dresses on. That it was a store rule. They did not have costumers at that time so they were not busy. I don’t know if the cashier was the owner, but her...

Got treated like Selena in this place. The older lady that helps has a bad attitude everytime we asked about a dress she would say oh that's a designer dress as if we couldn't afford it taking business somewhere else. Then told us we couldn't try on anything that was on a mannequin, but let another customer try one on while we...

My sister got her quince dress here and was taking her picture she lift her arm and sleeve ripped. Called the place and they say they can’t do anything about it they can refer you to someone that can repair it but I would have to pay. Very bad service I would never go back there. They don’t even...