Rent-A-Center — Local services in McComb

Just got furniture from them and decided I didn't want to do business because the day it was due they called and I answered but never heard anyone on the other end so I hung up. They called my spouse and left a voicemail lying saying they were actually talking to me and I hung up on them. I have the voicemail. So first they lie then the on voicemail they automatically say if you don't pay today we are picking it up lol I have a newborn baby and I was getting her ready so I could make a payment the day it was due but once I realized they jumped the gun on me and that they are not customer friendly I called them to ask for them to pick it up. Tony was extremely rude on the phone and refused to except any responsibility for how unprofessional they are. He said he had nothing else to say to me. I would mention all the other lies but I am not typing all of it lol

I messaged the girl that sold it to us and told her I was running late not even 10 minutes after getting off the phone with Tony "the manager" and she said we are coming to get it at 3. I told her that if I was not home they would obviously have to wait. She continued to get rude. Tony didn't want to give me his bosses number but gave me the 800 number thinking I don't have the patience to turn them in. He is wrong. I have a lot of patience. They are so arrogant and have no care in the world for their customers. I was going to request a different set and pay it off the following month and they lost that sale. I gave them a second chance after doing something like this years ago and now I remember why I stopped doing business with them. Corporate will hear from me and they will pick this furniture up on my time now not theirs. I have a life. I waited 6 hours for them to deliver the day they did and it caused me to run late for something. If they want to get attitude with me about It and harrass me over the phone I will have charges made...

The manger is really sweet & a very good sells man but it’s a lady i cant really remember her name but she isn’t at all helpful, she didn’t call me ahead of time nor did she schedule a time to drop off my furniture. I left the house for a second & thats when they finally arrived to deliver my furniture i then turned around to come let them in & they were gone when i made it i called to see if they could come back because i literally took 5 minutes at the most to arrive home & She wasn’t helpful at all!! She kept rushing me off the phone & then finally gave me a call back saying they can’t deliver my furniture until Monday from 3-5 which is insane!! I’d then have be paying for furniture that i hadn’t even got yet I asked her will it at least be money off due to me getting it two days later & she very rudely said no as i asked for refund she started to talk over me The furniture is really nice but she’s just a bad look for business still haven’t...

Rent a center in McComb Ms. suck when u call they put u on hold forever.Some of the worker are not polite they have and attitude.and when u rent something your bill never be the same all the time .My daughter is renting something now and her payments was 54 then it went up to 57 then it went up to 65 .When u give them a date that you will pay and confirm that date and tell them that's the date you will be paying on it alway change you have to keep telling them. When I first started with rent a center they was so much better they believe in working with long time consumer now .I don't know what...