I was very pleased with my experience, albeit brief. I just had some basic simple questions, for a tech guy, and I needed a ram stick and hard drive. There are no retail stores in meadville for that stuff. He says he doesn't sell much resale, just stuff he has for repairs. But he sold it to me anyway. He answered my questions and gave me directions on things even though I wasn't buying much.
On another note, this is a construction worker who was badly injured on the job some years ago. He could be sitting at home on disability but he switched to his backup plan. Good for you! I may be going down a road of a poor physical future from construction work too and I need a backup plan. Good things come to those who work hard. Keep up the good work. (Ecclesiastes 3:12,13) In conclusion, I don't know the guy well, but I had a great...
   Read moreRich is awesome, I had contacted him for a few different things (fan replacement, a clean, and two part upgrades) He assisted in the ideas I had for the build, recommendations for similar parts that wouldn't bottleneck and whatnot. He also grabbed me a great price for the parts he ordered! 11/10 experience. (The smudging on the cases glass is from me bringing it back home and not Rich, I don't think this computer was this clean when I got it) Will definitely be going to Rich for anything else this...
   Read moreHad to replace my hard drive on my HP PC laptop. Quick service, even over the Holiday season, plus, excellent price for part and labor. Replaced it with Firecuda hybrid hard drive, and reinstalled 10 OS; plus Rich took the time to add LibreOffice, CCleaner, Malwarebytes, Avast-Free. Yes they are free, BUT he took his "time" to do it.; point being he goes out of his way to please the customer; and he said, "Call me if you have...
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