Hugo's Melrose Appliance — Local services in Melrose

I recently had the pleasure of ordering a laundry set from Hugo's and I cannot recommend their services enough! From start to finish, the entire process was seamless and stress-free.

First and foremost, the ordering process was simple and user-friendly. The website was easy to navigate and provided all the information I needed to make an informed decision. I was able to compare different models, features, and prices, and ultimately found the perfect laundry set for my needs.

Once I had placed my order, the delivery process was equally impressive. The company provided a range of delivery options, so I was able to choose a date and time that suited me. On the day of delivery, the delivery team arrived promptly and were professional, courteous, and efficient. They even took the time to explain how to use the new appliances and answer any questions I had.

When it came to the installation process, the team went above and beyond. They carefully unpacked and installed the new appliances, making sure everything was in perfect working order. They even took away my old appliances, so I didn't have to worry about disposing of them myself.

Overall, I am absolutely delighted with my new laundry set and couldn't be happier with the service I received from Hugo's. The team was friendly, helpful, and professional throughout the entire process, and I would highly recommend them to anyone in need of new appliances. If you're looking for a reliable and efficient service, Hugo's is definitely...

I really really want to support local retailers - especially when they can service something that will likely needs servicing. My wife and I went in here because we needed a new washer and dryer. The nice thing about working with a sales person is they quickly help you narrow things down and they point out the items that are on sale. We had stories about unreliable overly complex appliances so the salesperson took us to the SpeedQueen brand which is beautifully uncomplicated and comes with a five year warranty. He explained that are very reliable. That’s incredible theses days. I was just a little nervous about making a decision in the showroom so I took down the info and decided I would research things when I got home.

I sure am glad I did. The model I was considering had horrible customer reviews - sure they last forever and don’t break - but they do a horrible job a washing clothes! Even consumer reports have them a bad score. This isn’t Hugo’s fault but it’s a big reminder of the one last weakness of a salesperson - they don’t own these machines they are selling. They use whatever sources and reputations to sell items but nothing replaces the honest advice and experiences of others. Kinda like this review...

My husband and I got all of our appliances for our new house here and they look excellent and work wonderfully!!! We got a full kitchen set, a washer/dryer, an air conditioner, a grill and a dehumidifier all from here and we love all of it!! We got excellent and competitive prices on everything and they also delivered for free (but then we tipped the delivery men the day of delivery for their hard work)! When we had questions with the features/functions on some of our appliances, we called Al at Hugo's back and he stepped up through using everything and we were good to go! They are very knowledgeable on all appliance brands and really are appliance expects! After we were successful with our appliances, I referred a friend to them who also bought their kitchen set and washer/dryer from them and they had a wonderful experience and got great quality appliances from Hugo's as well! Hugo's is a wonderful family owned local business who has been around Melrose for a while and they are dedicated to the community! I would highly recommend Hugo's for all of your...