The customer service is terrible. The shop never responses when you email a question using the contact form on its website. There isn't enough parking, so you end up parking near two blocks away. The phone system is usually down, so you can't get anyone on the phone to answer a question. I've had chronic problems with this shop's over the last eight months. This isn't a once or twice situation. There is definitively room for improvement when it comes to 901 Comics customer service.
Update 01/21/2020 -- 3 p.m.
If there is a problem with spam, why does your shop still have the form on your site. It is a waste of time if no one is reading the messages, and people aren't getting a response to their questions.
Yes, I've had the correct phone number and store hours, but I couldn't understand why no one was answering the phone. I live Downtown so walking to your shop isn't possible. I check all parking lots--including the one behind your shop--and they are always packed. I'm exploring alternatives like shopping at a store in East Memphis and buying online. I want to support local business but right now your shop is too inconvenient to patronize. I'll wait a year and give 901 Comics another...
Read moreThis is one of my favorite places to hang out in Memphis. Shannon and Amanda and the rest of the staff are knowledgeable and friendly, and unlike a lot of comic book or gaming stores I've visited, they aren't at all snobbish about it. They have a great selection of comics, and if you want something they don't have they'll do whatever they can to find it for you. Probably my favorite thing about 901 Comics, however, is the big selection of tabletop games. Plus, they have a great thing set up where you can come in with a group, rent a tabletop game to play in their back room, and get credit towards purchasing thanks game if you liked it. Absolutely the place to go if you're interested in getting into gaming, or just looking for some cool comic book, gaming, or Stan Lee signed paraphernalia. Cannot recommend...
Read moreThis is the first comic book shop that is worth getting to by car plus its in a good spot to access it. The owner has a long wall of comic books that are worth searching over - New releases and back issues from last releases. Big bouns to the store has 7 shelves full of graphic novels divided into each comic book company that makes it easy to look for certain teams or solo heroes from any comics company. Now for the finale, the back room is filled with various board games and graphic novels not found on the shelves in front of the store and the ultimate paradise are the $.50 bargain boxes alphabetically done from A to Z. Yes $.50 a comics in boxes under the tables and not a cent more unless you pay the full price for comics in the box on the top of the tables. So...
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