Chelley was extremely helpful. She was knowledgeable and went above and beyond to assist my husband and I with finding the perfect furniture for our living room. Our transaction was seamless and fast. I am giving 3 stars because of the cheap delivery company that was used to deliver my furniture. The delivery men were rushing and couldn’t care less about my furniture they were delivering or my home property. They were rushing to get done and broke a piece of my couch that had to be replaced. They also broke my ceiling fan as they were rushing to bring in large pieces. The guy who broke my ceiling fan tried to hide it by turning the fan down and moving the broken blade out of the way. He would have never said anything if I wouldn’t have pointed it out. Needless to say I’ve followed up with Memphis Furniture and they’ve provided me with the number to the manager of the moving company, who I have spoke with on several occasions. Each time, he has either forgotten about my fan or will have to get back with me with an update. It’s been over 2 months and my ceiling fan is still not fixed thus causing me additional money out of my pocket. My experience at Memphis Furniture was a good one but the delivery company they used was not good. They should reconsider who they are doing business with. Sometimes cheap is not always...
Read moreI came into Memphis Furniture looking for a king size mattress set. I hated the mattress that I had at home. I explained to Shelly why I hated my old mattress and that it sunk in no matter where you were at on the bed. She knew exactly what I was talking about. I appreciate her honesty and openness when helping me find a mattress. I went to a few other furniture stores and I knew instantly that I would be coming back to her. She recommended the same mattress that she uses and let me tell you...I don't have to fight to get out of a sunken bed anymore! Her customer service skills are excellent.
I cannot leave out Derek of the review. He personally delivered my mattress set the same night, after finding out the delivery crew was getting off work. I was skeptical at first because the mattress came in a box. I had never seen that before, but I told him that I'd trust the process. The set up was simple and finished in a timely manner. He was courteous and even broke down the box for me to recycle.
Overall, I had a great experience with Memphis Furniture and an even better night's rest on my new Ashley king...
Read moreI am pleased to share my experience with Memphis Furniture. Upon my initial visit, I was simply looking around, but to my surprise, I left with a couch, day bed and dining table. The furniture was promptly delivered on the same day that I placed the order. Derek, the sales associate who assisted me, was exceptionally kind and attentive. He took the time to listen to my needs and helped me select options that fit within my budget. I highly recommend Memphis Furniture to anyone in search of quality home furnishings. Friends and family alike will not be disappointed by their selection and customer service. Thank you for a great...
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