University of Memphis: Bursar's Office — Local services in Memphis

I called during normal business hours, they answered the phone then hung up. When I called again their “customer service” representative sounded frustrated before I even finished my question. Then when she finished helping with my reason for calling, I started asking a separate question and she hung up on me. I called a third time and she sent me to the answering machine. I pay a lot of money for these services, basic customer service is expected. Rude and disappointing for an on campus...

I called during regular business hours and was on hold for over thirty minutes. That is unacceptable and there’s no way that there was no one that could take my call for thirty five whole minutes.

Furthermore, the employee on the phone when I finally did get connected didn’t seem to actually know the answers to any of my questions. I had to ask to be connected to a member of management just to get accurate...

i called during business hours 3 times today . i never got an answer . if they are out of office, their answering machine should reflect it. i was in the phone for 22 min earlier waiting on a representative . don’t get me started on their countenance in person. they are rude and snappy . i was hoping the bursar’s office shenanigans would improve this semester . i was...