They have come to my rescue twice in one years time. I first broke the face of my phone. I went on the Groupon app where I seen their coupon. I called the number and they said come right on over. I got there and the store was actually closed with the associates having a meeting (you remember the time when we would all gather together in the same place and speak freely without the fear of being infected). They said it was okay and they took care of me. I was so impressed with the service!!! I have bought other offers with that app but I am not greeted with the same service and attitude. It’s usually quite the opposite. Then I dropped my phone several times without a case on it and I wanted to see if a new face would fix it. They did all kinds of things to see if it would be able to be fixed. At the end of the day, my phone was headed to phone wasteland. There is usually a charge for this but they said they were not going to bill me. Okay, no company is this kind nice. Then, even though they don’t sell phones, they found me the phone I actually wanted!!!! Talk about going beyond the call of duty!!! My entire group of friends and family are aware of WOW now. I tell everyone I meet about them. These people make me remember that there really are decent people in the world today who care. I will never go...
Read moreThis place is the BEST!! They are very friendly and Maria is great she is very professional, helpful, honest and nice! The guy that repairs the screens is AWESOME & is the best at what he does! I went in to fix my son's iPhone 7's screen that was cracked, I was unaware that if the screen was removed/fixed I would have a 50/50 chance that it would actually work or turn on again. I was glad she informed me of that problem before they fixed it, I put my trust in them and luckily came out with a new screen on my son's iPhone 7 within 30 minutes (very fast service, right before their closing time).
I also ended up purchasing a screen protector and phone case (without asking Maria went thru a few boxes to find a different phone case color since I was not too excited with the one she had out). I'm glad I found this place I will be back for future purchases, I most defiantly recommend this place to fix your broken screens!
I had mentioned to Maria that I was looking for an iPhone watch cover in rose gold and she has gone above and beyond to try and find me a cover to match my rose gold band, she later contacted me to show me what she found in her inventory. I think that gesture is just excellent...
Read moreMy Apple XR was done. The screen and back were broken. The liquid rainbow was cool for a minute but I had to restore it's function before I could get on with smashing up the new Iphone mini I had just purchased. I took the battered XR and replacement mini to a truly remarkable business in Menifee. In this Covid Crazy world of lies and deception, I walked into a business where the people were pleasant and professional. they didn't insult me with insinuations of viral infection. They did not imply I was required to wear a mask or a muzzle or even some other equally useless covering over my face. They seemed genuinely pleased to see me and went beyond the narrow definition of customer service, exceeded my expectation of fair trade and created a life long customer and advocate in doing so. In the process of discussing my need for their services, the young lady behind the counter suggested that if it were acceptable, they could replace the screen on my phone with a working temp. to facilitate the file transfer to the mini. Once done the XR would be returned to it's former parts only designation for a savings of $40. That's integrity in this...
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