Blank Boutique Clothing and Gifts — Local services in Mentor

I typed a review on April 16th for this boutique when my horrible experience occurred, but for some reason it never posted, so I am trying to post it again. Wow I was literally put in my place when I walked into the boutique by the owner. First off though I had to maneuver around a very long large box that was just lying on the floor in front of the counter which posed as a tripping hazard. I just had a question about a top that I purchased, and she assumed that I was returning it when I only wanted a larger size and if she did not have it, then I would keep the one I had. I didn't even get the item out of my bag, when she very sternly stated OK first of all our return policy is 30 days, and you bought a pair of pants from that rack and brought them back 29 days later and exchanged them for another pair. Then you brought those pair back and bought the items that you currently have, and we can't just keep doing that as this is a small business. Now mind you I paid an additional $6 for my last purchases, and I did not break any law when I returned in 29 days the original purchase. Not sure how this works, but I was never asking for my money back so the money and apparel stayed in the boutique's budget. I love supporting small businesses, but I will not be talked to like I am a jerk of a customer, so I will not be going back to this boutique, nor will I encourage my family and friends to. What happened to the customer is always right mentality and at least listening to what the customer is even asking and trying to work things out!? I know she does not care that I will not be back and is most likely very happy. Truly felt like I was a child being scolded!! Not OK at all!! I did not argue with her as I was not going to stoop...

Well, I occasionally shop at Blank Boutique but today I went in for something specific. Well let’s just say almost $300 later and an hour in there trying on clothes regular price and the sale rack . I ended up with at least 9 beautiful items . I highly recommend you stop in there sometime., they have a beautiful variety of clothes and speciality gift items in there to choose from that are to me...

I've always felt welcome and comfortable going into Blank Boutique. Angie keeps lots of great products coming! (I get lots of compliments when she puts an outfit together for me)! Fun,classic clothing, accessories, and more!! Love shopping at...