Tomi Japan Steakhouse — Restaurant in Mentor

Went to celebrate a destination bridal birthday/bridalshower. The reservation was made 2 weeks before the event, there is a huge parking issue. Our group of 10 was placed with a very nice group of 2 couples. We all gave our drink and appetizer orders. Took a long time for the cooks to come to the table...not an issue because we were celebrating our event. Both the cooks came out...our one side with our 7 were being entertained and served. Our cook was trying to lite our side of the hibachi grill, after probably 25 minutes he walked away. He came back and said 4 of my party and the other group needed to move to a different table! I moved over but was very mad! The cook left for another 30 minutes before coming back to start cooking.(we were giving the benefit of the doubt that the grill needed to heat up while he was away-nope it was turned off). When he started cooking the balance of our party was already finished eating!!! The food was absolutely tasteless and overcooked. There was no entertainment because he absolutely rushed through it. When all our food was cooked and served my daughter was given her appetizer- lol 2 hours later!! Three others from our party at the othwe table never received their appetizer. We chose the restaurant because of its 4.7 google review...makes me now think twice about google reviews. (P.S- I do have to say they had the best clear soup and ginger salad I...

My group of 14 had to wait til everyone arrived for our 6pm reservation for my cousin's birthday. Another party of 12 was also told the same, so the lobby area got a bit crowded. I had never been there before. But it was crazy busy. We were one of 6 birthdays (I think) that night! We waited to order. Bar orders were severely mixed up and came when the cooks were in the middle of their tricks. So things got really crazy. Our salads arrived 10m AFTER our meals were done. Our soups arrived after people left. The steak and shrimp combo tasted great but was a ton of food. My Apple Cider Sangria could've used more Cider and less alcohol. (They tried to give me the Apple Cider Margarita first which nobody in the group ordered.) The show for the birthday included the cook making an onion tower that got set on fire, then when they brought the cake that was provided out, we had a Pikachu costume, flashing sign, and drummer making all the noise. Our group ordered a lot of different things, so we weren't surprised that the checks took awhile. Two people left before checks came. The same person who asked about soup/salads had to ask for checks. We finally left around 830. The kids got to pick balloons out of a basket on the way out. I had a ball, other than not being able to hear anyone much with all the noise of...

First time coming here. Fresh ingredients is the first thing you taste, very balancing to the dish and actually moralizing in comparison to the many restaurants around who have gone downhill. Great cuts of tuna and salmon as that was the only seafood I ordered. Yakitori was perfect- chicken was tender cooked RIGHT- their teriyaki is absolutely delicious. Said I’d save some for tomorrow but it’s one of those things you can’t stop devouring.

Picked up inside, the dining hall is clean, quiet like a Japanese setting would be, and service was so polite. Fast service online ordering, as I was given 30 minutes but it was completed in 20-25.

Will I frequent? Absolutely. Should others visit? Absolutely! Other people will always argue prices too high or just right, but the price is actually slightly low for the definitive quality. Thank you for giving us more Asian cuisine in Lake county!! Best of luck and respect to the operators...