T.J. Maxx — Local services in Mentor

So frustrating!! I finally have a night out with my husband and we decided to go to TJ Maxx as we have only been buying clothes online at Amazon because of our work schedules. I had a cart with 4 outfits and a pair of shoes to try on, we were told no we could not try them on as the manager decided to close the fitting room! If you would like to leave early or something why as the manager wouldn't you give your customers a friendly warning that the dressing room will close in 15 minutes or something? It was only 8:00 PM and the store closes at 9:30. My husband said we can come back tomorrow but I'm done. I lost my mojo. I was excited to shop in store and the management just ruined that for me. Back to...

Generally it is a pleasant store, however recently we had a very unplesant experience.

A relative brought a hand bag, with a defective latch. When she went to return it , the sales person was heard saying that ‘people like her’ ( (we are from South -Asia) must have used it , broken the latch & have now brought it back.

My relative’s daughter- in- law who was visiting from Canada was shocked at this comment & was vocal in her displeasure.

I on the other hand was mortified. We have been living in Mentor since the past 3 years & found it to be a friendly, courteous city.

I strongly suggest anti- discrimination training for the staff & hope that moving forward this is...

I've always love TJ Maxx..but tonight they employees made me feel like a complete criminal. Following me around like I was going to steal something. A young guy with glasses literally stood right in front of me in the shoe section while i was waiting for the two women i was with to finish looking at the shoes. I always love to browse around in the home section..and i got a shower courtain. And they really thought i was going to steal it? I work too damn hard for my money to steal something as insignificant as a plastic shower courtain. Very disappointed on my experience tonight. Terrible employees who don't let you...