ADT Security Services — Local services in Meridian Charter Township

This morning I was startled by two men at my door pounding repeatedly. I was home alone with my 3 year old son waiting for my husband to get home. I could see them through my side window and with their continuously aggressive knocking I did NOT feel comfortable opening the door to greet them. They left. Then they return after my husband arrives and he answers the door only to find out they were from your company trying to get us to sign up for your services. WHAT?!? Your men had me terrified at 10:30am! How about you send a flyer? Or maybe get my phone number and spam my phone all day. I absolutely DO NOT appreciate what happened this morning and if and when I am interested in a security system it...

No stars if it would allow me to post. This service has NOT worked in over a year because it goes off randomly and then I get a call from the police department. I have been waiting for the contract to expire so that I can be finished. If you owe them money you will get through with ZERO wait. If you need something from them you will wait for HOURS. I have been on hold for over an hour multiple times. The last representative hung up on me. And, you can't cancel without talking to a "CANCELLATION REPRESENTATIVE". This is worse than ridiculous. There are hundreds of better options than ADT! DO NOT GIVE THEM YOUR TRUST OR...

Service was ok while I used it. Switched to a different provider for a lower price. The process to cancel my supscription was entirely way to hard. I was handed off to 5 different people, on the phone for over an hour fifteen, and basically had to beg the last representative to cancel my subscription. They wanted to switch me to a different system/ lower my price/ explain to me how they are the best and my family is at dire risk. So So So hard. If I don't like my new service, I will not come back to ADT because of...