House of Ravenwood Tarot Readings and Gifts — Local services in Miami Township

DONT GO HERE ON THE WEEKENDS IF YOU HAVE ANXIETY OR PANIC ATTACKS!!! last weekend my mom and i traveled all the way down to yellow springs from Cincinnati to this shop. i was so exited because i’ve recently been really interested in metaphysics. i went on a Saturday so the a few people were lined up in front of the store. because of capacity mandates due to covid people would cycle in and out. my mom and i were next in line but she decided not to go in at the last minute. i entered the shop and was shocked by how many people were in there! the desk closest to the entrance was packed full of people and not a single person was socially aware. i struggled my way to the back i of the shop where it was less congested. as i was looking at the jewelry case in the back i over heard a worker telling a co worker that she would be sending all of the costumers from her checkout to the other because she wanted to take a lunch break. with that in mind i started heading towards the crystal area to hopefully dodge the flood of people waiting to check out. as i was looking through the crystals a worker who was helping a small group of costumers entered the small space i was in. i was fine if they were just talking about them but the woman pushed her way in front of me grabbed the things i was looking at and was trying to sell them to her group. the group of costumers then started crowding me and they started to become louder and louder. i ended up exiting the shop with in 5 minutes empty handed. i walked over to my mom and told her what had happened. i ended up having and anxiety attack and started crying. i'm just 13 and i thought i could hold my own but this place...

In regards to my Mother's poor review:

Before my son's Dad passed away, we would frequent Yellow Springs visiting House of Ravenwood. Now I share the experience with our son and his Grandma (Zach's Mom). I've told all my friends about the shop and how no matter what, you'll be accepted and loved in Yellow Springs. However, during our last trip, I've learned that isn't always the case. My son isn't a brat, he is a sweet boy with a heart of gold. He just gets excited to visit his favorite place, since we live far away and don't come as often now. Not once did I hear you ask him to stop. I did, but with all the excitement, energy and noise I guess it didn't get through to him. There are much kinder ways to have a child stop than to jerk a bell away and yell at him. He just turned 4, this was trip was a gift to him since he was sick on his birthday and this is how he was treated. I work in retail with some NIGHTMARE children and not once have I ever raised my voice. Even after being cussed at or even hit by these awful children. Merely asking me, or his Grandma to please have him stop would have sufficed. Or even removing the bell while he was away from it. I also heard you when you said "Candy is free for well behaved children." You also left out the long pause before you mentioned "But that's up to the parent's discretion." I don't allow my son to eat a lot of sugar, which is why I didn't let him have any. It had nothing to do because of his behavior.

Long story short, I'm sorry that my son annoyed you with ringing a bell, but my son deserves an apology as well. He has mentioned the incident a few times since it has happened so I know...

I was excited to go to this store because my boyfriend hyped it up saying I would love it. I was ready to spend my tax return on a lot of stuff I was eyeing online but to support local business I went with him to yellow springs.

We hiked a couple trails and hit up a couple shops -- with very friendly staff. Since we were walking around the town we had water bottles with us.

When we got to the house of Ravenwood we both went into the store. I was only five steps in looking at the first display and my mask wasn't completely tucked under my glasses because it kept slipping down.

As I was trying to sidestep the other customers to maintain social distancing so that I could properly adjust my mask ( whcih in that store is hard to do because it doesn't comply with since it does not have the space to provide proper social distance) the white haired lady behind the counter singled me out and called me on my mask.

Thats fine, I was going to fix it anyway I was in the store for less than a minute. I adjusted it and went on my way. (Even though the entire store stopped what they were doing and stared at me)

I walked over to the left display to look inside the case when the same lady singled me out again and said in a very rude manner "and if you're going to have those water bottles you'll have to drink them outside and not in the store"

At this point I took the hint and realized she wanted us to leave and so my boyfriend and I left without buying anything.

If she wanted to inform me of the policy I feel like she could have taken a kinder approach or pulled me off to the side instead of humiliating me in front...