Koli Cannabis - Miami, OK — Local services in Miami

Koli was the only dispensary in NE Oklahoma that I would give my stamp of approval. Up until last night 12/11/22 around 9:45pm. This dispensary was the only storefront that I can find the Featured Farm prerolls, I am a very loyal customer to this location. I’ve always been treated with upmost respect and wonderful customer service, up until last night. I lost quite a bit of respect for this shop when the night budtender vocally disrespected me because of his own lack of knowledge. This individual made it out as if I was uneducated, when turns out he just didn’t know his inventory as a budtender should. I am highly disappointed in Koli’s choice of staff past 4pm, as the morning shift seems to be the only time worth shopping here. This specific budtender was not only uneducated, he also didn’t have any positive personality, he had zero respect and was outwardly trying to pick a fight. Reconsider who runs your shop past sunset, for they will run off your customers if you’re...

First & possibly last time customer. My 1st question in the door was if they took card payments. The direct answer was YES & where that conversation ended. At the time of payment I take out my card & two budtenders start talking about how the card reader only does transactions in denominations of 20s & I’ll be getting back the overage in cash. The card reader prints out a receipt that the bud tender grabbed immediately before I could look at it. As he’s doing his thing I pull a 2nd receipt on my own & see a nearly $4 charge for using my card. Then I’m handed the store receipt that doesn’t match the true amount processed because its also missing the card fee. A customer should be WELL informed about added fees. As well a customer should also be WELL informed they will be provided a real receipt as well as a false receipt. I’ve never had such an experience at any other dispensary. Just felt FAR more shady then it...

So I somehow lose my AirTag a few months back and I finally get my iPhone back and I discover it is in this store. I call them and ask about it and the dude says yeah we have it. It hasn’t stopped beeping since it was found. So I said I was gonna come grab it. Well the place is closed but they answer the phone. So I called and said I was coming by to get my AirTag and he says no. You’ll have to come back Monday. We’re closed. I was like yeah I get that but I’m not a customer, I just want what is mine. He still refused to give me my AirTag I said I can just come through the drive through make it more convenient than unlocking the door. He then says we’re just too busy with inventory. It’s put up somewhere and it’s not making any noise right now. Won’t be coming here anymore. Once I get my AirTag then I’ll find a...