Update: I brought my two Yorkie puppies here. A couple of days after grooming, their ears got very red and irritated and they started shaking their heads a lot. I took them to the vet and they both had ear infections. One dog- one ear so infected it had pus and ear canal was red. Other dog- both ears red and had tiny cuts inside. We thought that it was because of the tape put on their ears to keep them up. So we didn’t put blame on the groomer. We spent $350 on vet bills.
Brought them back again for another grooming after a couple of months. This time, after picking them up from grooming, driving home I noticed they had so much water in their ears. I called the vet and was told to bring them in, the vet dried their ears but unfortunately it had gotten into their ear canal as well. The vet also pointed out that they both had open wounds in their ears. She mentioned that it seemed to have been from groomer using clippers inside the ears and cutting them in multiple places because they likely were moving or from the groomer using improper techniques to remove ear hairs. They both had cuts with blood coming out. Vet treated the wounds and gave us medicine we had to put in their ears for a week to prevent infection. The dogs were in visible pain and shaking their head constantly. Horrible experience. Spent $500 on vet bills and medicine.
Left my boy looking so good! He had gotten a VERY uneven cut at another place and they were able to even put his hair and listened to my desires on cut. (No shaved nose, ear hairs long, paws, etc) and suggested we do certain...
Read moreI am very disappointed with my experience at this groomer. I had been taking my dog there for 2-3 years and was very pleased. Today, when I arrived to pick him up, he was yelping in pain. No one thought to call me and have me pick him up to take him to the vet. In fact, they claimed they had no clue what was wrong and sent me about my way. I was so distraught that I quickly paid and rushed him to the vet. I was told by my vet that my poor dog had been cut twice on his eye and that it was certainly not from his paw. I understand that accidents such as these could happen to anyone. What was unacceptable was their dismissive attitude and their careless behavior after the accident occurred. I will never take my dog to this facility again and urge you to heed warning. It saddens me that they think it’s acceptable to injure animals and keep them in pain in a crate until their owner arrives for pick up. Makes me wonder what goes on back there on a...
Read moreI’ve been bringing my Yorkie here for years, and I couldn’t be happier with the service! The staff is amazing, always so caring and professional, and they truly go above and beyond to make sure my pup looks and feels his best. Their grooming quality is excellent, and on top of that, their prices are the best in town for the level of service they provide. I’m extremely happy and highly recommend them to anyone looking for a groomer...
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