United States Postal Service — Local services in Middleburg Heights

Good customer service.let me forewarn you that new self-service postage machine is not for tall people. they need to consider providing a chair to sit there to enter the data. I struggle with that machine for almost 10 minutes on Sunday the lady behind me was a foot shorter than me she saw the problem. even though I was touching the screen correctly, I was hitting it at the wrong angle because I'm tall. therefore; she had to assist me in completing the details so I could mail my package.so don't get frustrated ask them to give you a chair🤗 Chapter 2. So I just left the post office at this location with much dismay I still have my package in my hand that I tried to mail. this is about 10 days after the above forementioned encounter took place with me and the Machine.So I just left the post office at this location with much sadness I still have my package in my hand that I tried to mail. The self serve machine did not respond whether I smiled at it, looked at it, pushed every button that was around it did not respond. All it gave me was a blank screen. I even got down to an under 5 foot 5 person and try to enter my information. Without Avail. I left the post office not disgruntled but my package still in hand must wait for another day before it can be on its...

I used recycled cardboard to package a 16" x 20" wooden frame with a plastic cover, and custom artwork. I purchased packaging tape and inquired about a ballpark price to ship from Cleveland to New Orleans. After securing my artwork with bubble wrap and taping the cardboard, I ended paying $23.90 for a 24" x 20" x 3" package with added insurance + signature requirement on delivery.

Pros: Richard, and the other workers at the counters, were very helpful and professional in answering any questions that I had. The prices were less expensive than what I had googled...$24 vs. and estimated $50.

Cons: This location closes at 5:30pm and will get super busy after 5pm.

Conclusion: My experience was pleasant and I will return.

Update March 2022: This post office is still a good location to go to. I am still a little sore about having paid $163 to mail a box of supplies to Vietnam and having the box returned to me. I am good now and know the "jooks" (workarounds) for getting stuff over there. Long story short, I started creating the 228 label art (aka "slaps") this year and it is great. The USPS will ship them in bulk to your house for free. I have shared a few of my pieces for your viewing pleasure....

Always have had problems in the time i have lived near this post office. Whether it's the carrier delivering mail / packages that needs to be signed for and sign it themselves (whats the purpose of paying for signature if they sign it?! I think that's fraud forging my signature! ) Then if i do a hold mail like recently, usually you can pick it up there or have it delivered on a date. Well the dates i chose to be held the 1 day it was held the next day stuff got delivered then the next day it was held when you only have 1 HOLD MAIL! I will say most problems are with the carriers I have had but 99.9% of the time if i ever need to go to this post office for anything i dread it because the line is almost to the door all the time but really it may just be that busy, either way it's not fun. Another package i have to call and wait on hold for today was a game controller that the ebay seller told me the address he shipped to which was accurate with my address. So why is it tracking says delivered to original sender and in the history says there was an issue with address? I think people need to start being fired or...