I visited your store knowing nothing about dab rigs, the tools and how to use them, the names of each piece and what it is used for, and what works best for beginners. I didn't make it 6 feet into the store when Tory, who was helping another customer, greeted me and my husband.
When that transaction was completed, she asked if we needed help. We indicated "yes, a lot" and she was right over. She started by telling us about what was on sale, almost as to comfort me, as I was concerned about prices. She explained each rig and it's pros and cons. Tory suggested a style that she thought that I'd be happy with. She then led us over to the cabinets with the other supplies and helped us to decide upon those items. She wasn't pushy.
Tory is the best passive salesperson that I have seen in my lifetime career in hiring sales people. Tory is an asset to your company. Quite frankly, I've been in that particular store before and she was just as on cue as she was for this visit. The other employees, not so much. They're nice and informative but, this young lady takes the cake.
If I were still in sales, I'd gladly steal her from your employment and give her a store to run. If she's already a manager, she really needs to be at the corporate office. Don't let this one go. She's making you good money. I had intended on only spending around $30. I spent $108 in total that day (over 3 transactions.)
Good, faithful, honest, hard working employees are extremely hard to find, especially in these last few years. Might I suggest you give her a wage that ensures she stays with your business; so that my headhunter friends won't come scoop her up for their own businesses. Believe me, I'm going to share this story. You've got a perfect 10. Tory fits all the criteria for an exceptionally...
Read moreLet me start my review by saying I've spent a small fortune at this dump. Last week I bought two tobacco pipes that were priced at $9.99 each. When I got home I discovered that the young man, (who was very pleasant by the way) had charged me $14.99 for one of the pipes. He explained that he could give me a store credit but could not give me the cash back different which I was absolutely fine with.mr. Today I went back into the store to get my store credit and they told me I couldn't have a store credit until they talked to the young man now keep in mind I had everything in my hand proof that I've been overcharged What did they do through me out of the store Yes let me repeat they threw me out of the store I will never...
Read moreWild Bill's Tobacco is always a great experience! They offer an incredible selection of products, and I find something new and cool each time I visit. On the rare occasions I've had issues with a product, they've promptly replaced it without any hassle. They also have great deals near holidays and on Wild Wednesdays.
The staff is super helpful and consistently provides great advice. Leandra, in particular, is always available to answer questions and is incredibly knowledgeable. She genuinely listens to her customers, and you can tell because everyone leaves with a...
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