Delta Airlines — Local services in Millbrae

Delta Airlines at SFO ✈️

✨ Overall Experience: Flying with Delta at SFO was a breeze! The check-in process was smooth and efficient, and the staff were incredibly friendly and helpful. The airport itself is clean, modern, and well-organized. 🌟

💺 Check-in & Boarding: The self-service kiosks made check-in a quick and painless process. The lines were short, and the staff at the counters were quick to assist anyone who needed help. Boarding was efficient, and the gate agents did a great job keeping things organized. 🛫

📱 Facilities & Amenities: SFO has a wide range of amenities, including plenty of charging stations, free Wi-Fi, and clean restrooms. The Delta Sky Club lounge is a great place to relax before your flight, offering comfortable seating, complimentary snacks, and a variety of beverages. ☕️🍪

🛍️ Shopping & Dining: There are plenty of shopping and dining options available at SFO. Whether you're looking for a quick bite or a sit-down meal, you'll find something to suit your taste. The selection of shops is also impressive, offering everything from travel essentials to luxury items. 🍔🛍️

🚀 Flight Experience: The flight itself was pleasant and comfortable. The seats were cushy and provided ample legroom. The in-flight entertainment system had a wide selection of movies, TV shows, and music. The cabin crew were attentive and courteous, ensuring a pleasant experience for all passengers. 🎬🎧

⭐ Final Verdict: Delta Airlines at SFO provides a top-notch travel experience. From the efficient check-in process to the comfortable flight, every aspect of the journey was well-managed and enjoyable. Highly recommended for a stress-free and...

Our experience with Delta Airlines - SFO and their customer service representatives was absolutely horrible. (There were four of us traveling) Our red eye Delta flight out of SFO to BNA was extensively delayed due to engine malfunctions on the aircraft. The SFO - Delta Gate and Customer Service Counter representatives seemed un-trained, and mishandled all four of our First Class round trip flight itineraries which caused us multiple issues lasting until our eventual return to SFO. We observed other delayed passengers having similar problems we were having, as we were all just trying to find other options of travel out of SFO. Travel delays are part of airline travel, we understand that, but the total mishandling, mistakenly canceling, and the removal of our original flight bookings caused us to purchase all NEW flights to our destination through another airline. (while having already paid “in full” for our four original Delta First Class round trip tickets) Calling Delta Airlines customer help line was a nightmare. The representatives we interacted with were rude, impatient and made it seem like the mixups, delays and cancellations were somehow our fault. We would not recommend Delta Airlines to anyone...

Paid for an upgrade, got a downgrade///update

“ I contacted Delta. I originally paid for the flight and the economy class. They offered me an upgrade for $499, or 49,900 points. What I did not know, was it only upgraded me on the middle leg, which was fine, because that was the long part of the trip, 14 hours. The other two flights were very short. When the first meal came, the flight attendant, then the attendant supervisor, as well as myself, could not get my table up. Originally they were going to switch my seat, but instead said I could eat off a pillow. It is hard enough to eat in these environments comfortably, And of course the pillow tipped spilling part of my meal and drink all over me. When I contacted Delta, I only asked for the upgrade refund. They gave me less than 10% of that, nothing on the original flight, and said that they couldn’t see refunding anymore.

Update: went from 1/3 of four star based upon the fact they finally made it right after more than a month. In the end, they did...