Abercrombie & Fitch — Local services in Millburn

Wrong online purchase sent out for a Christmas present. If the item sent out is incorrect, and in addition more expensive than the original coat ordered, the stores policy should accommodate their mistake. Luckily she liked the coat however, it was small and they would not allow the exchange. I had to explain to the recipient that I originally ordered a coat that was at a lower price. Incredibly embarrassing! I’ll think twice before purchasing from a company that won’t own up to their mistakes.

Shout out to the supervisor at this store for trying every possible angle she could to help. Ultimately we know it’s not their fault but the...

They finally managed to tone down the huge perfume smell that used to be in the store. However it is still pretty noisy and still has a tinge of that perfume in the air. I still see some teens working in the store and adults accompanying other kids buying clothes but the demographic has skewed a little bit older than I thought it would. I guess a lot of people just can't justify $80 ripped jeans. The store also does have an Abercrombie...

I get nowadays the younger generations have no personality but learn how to be professional and great customers. Ask if they need help looking for anything or just ask how everything is going….theyll stand behind the counter and talk to each other but wont say a word to the customers. Very weird energy in that store, even the person who seemed to be the manager had no people skills. Makes you not even want to shop...