Little Words Project - Short Hills — Local services in Millburn

I was so disappointed after visiting this location. I have an old bracelet from this company I grabbed several years ago at a random winery I stopped at. I figured I’d bring my niece in and get a couple meaningful pieces for us. There were ample employees at the store, yet we weren’t greeted when we entered. After browsing for a few minutes, an employee walking past us did end up asking if we needed help with anything, which at that point, we did not. The other employees sat around behind the counter, one eating food loudly and not even glancing up at the customers. Strange vibes in the place so we ended up leaving without purchasing anything. Hopefully this place improves...

We had such a lovely experience at the Little Words Project store at Short Hills Mall! From the moment we walked in, the girls working were incredibly kind, patient, and courteous — creating such a welcoming and positive atmosphere.

A special shoutout to the store manager, Abena, who is both personable and professional. She made us feel right at home and went above and beyond to ensure everything went smoothly.

My daughter especially loved her time at the Bead Bar — it was a fun, creative experience she’ll always remember. Thank you to the entire team for making our visit so special. We’ll...

It seems the founder is having difficulty accepting negative feedback, taking to TikTok to share that she doesn’t care what people have to say about her or her business, meanwhile sending private messages to me about how the feedback about inconsistency, the lack of transparency, and continuous issues she takes personally as she “is” the brand. This is no longer a “small” business — it has scaled quickly and they can no longer keep up and fall short, lack inclusivity to remain in Disney Parks & Target stores, and make missteps in communication and appropriateness...