The ambiance was impeccable, prices were aligned with industry standards, and the treatment itself was executed with precision. However, one significant issue prevented LivSkin from receiving a five-star rating:
Despite diligently completing all necessary paperwork, including personal details such as my name and birthday, I was astonished to receive mail addressed to "Fedora" rather than my correct name. Furthermore, subsequent communications from LivSkin perpetuated this error.
As a first-generation Mexican-American woman born and raised in the United States, I've encountered my fair share of mispronunciations and misspellings of my name over the years—Fernando, Franchesca, Ferdinand—but "Fedora" is a new addition to the list.
While I understand that my name may be less common in Minnesota, the crux of the issue lies in the fact that I invested time and effort into completing extensive paperwork, trusting it would be accurately recorded by LivSkin staff. As a business that should be committed to inclusivity, such oversights are not easily overlooked. Therefore, I feel compelled to express my disappointment through this review. Just as I would hold a doctor's office to the same standards, I expect the same attention to detail from a "state-of-the-art medical spa."
In summary, while LivSkin excelled in many areas, this particular oversight stands out as the one area where they fell short in...
Read moreI'm extremely happy with my first experience at LivSkin. I am new to the area and walked in to get more info on pricing and services. I was pleasantly surprised when I walked in. The lobby was stunning, spotless and beautiful, and I instantly knew I walked in to a high end medspa. Lori, who was working at the front desk, was extremely welcoming, polite, and knowledgeable of the services they offer. A week later, I went in for my first hydrafacial with Taylor. I absolutely LOVED her! She was professional and took her time during our appointment. She was very thorough throughout the appointment and explained each step and its benefits. She also gave me great recommendations for products/ skin care routine to use at home. Truly one of the most pleasant experiences I've ever had at a medspa for a hydrafacial. LivSkin (and the rest of its staff) goes above a beyond from the water with fresh lemon served in a beautiful glass at arrival, to a table warmer when I laid down, a shoulder and neck massage to finish the appointment. I HIGHLY recommend LivSkin and I can NOT wait to go back for my next...
Read moreI absolutely LOVE LivSkin! I highly recommend them to family and friends! Lindsey is the best aesthetician in the state! Up to date on all of the new lasers and skin care products. Lindsey also goes to different states and learns all about the newest skin care and latest lasers and anti- aging procedures.
Jill is the absolute best injector around! Jill is a surgical nurse and used to work for a plastic surgeon! She is highly skilled and very knowledgeable on all the up to date skin injections Jill is also the sweetest, kindest person you could ever meet! Very talented and professional at what she dose as well. I also love Laurie the manager of LivSkin Laurie is also very professional and knowledgeable at what she dose. Always looking for the best ways to help save money for her clients. As you can see I can’t say enough of how much I absolutely love LivSkin! Please...
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