Twin City Nails — Local services in Minnetonka

My friend and I went in for pre-vacation pedicures. WORST. PEDICURE. EVER.

First off, they filled the basin with cold water. I asked them to re-fill it with hot water. So one gal came over with a drinking glass and bailed my tub out one glass at a time, while the other turned on the hot water. It worked, but they were talking away and clearly laughing at me. My gf didn't bother asking them to warm hers as well if that's how they were going to do it.

The massage and pampering part of a deluxe pedi? Barely happened. She was too busy yakking with the other techs there. Barely clipped or shaped my nails - might have hit a couple of them with a grain or two of sand from the emery board, but that's about it. The white buffing block? She just vaguely passed it over the top of each nail, barely touching the surface - wayyyy too distracted with the conversation going on. The color went on fine, but when I asked if she could do a palm tree? She responded with some reply neither of us could understand. When she came at my toes with the white color I requested for my palm tree, I pulled my foot back and asked - 'You're doing a palm trees, right?' To which she replied - 'no, I don't know how'. So I had to make due with a flower.

She directed me to put my feet under the drying light and left me there, but it didn't work until one of them came over and banged on it with her fist! Good lord, TAKE CARE OF YOUR EQUIPMENT!

No tip was given, nor will I ever return. If I could give 0 stars, I...

I've been going here for years. They take me without an appointment and have always done a great job, although it's safer to have an appointment. I had them do my nails for my wedding, and they were beautiful. I've had acrylic, gel, and a regular manicure all of which turned out lovely. We started taking my mother-in-law who has Alzheimer's there for her manicures (acrylic with gel polish) and pedicures (regular polish) and they are kind and patient with her. They repeat everything multiple times and answer every question she asks. I wouldn't go anywhere else. Ask for Tina,...

I don't recommend this place at all, the owner is so greedy.... she wanted to charge me an extra$10 to take off my acrylic nails, even though after I paid what she asked for and did a new acrylic set the next day two of my nails got broken for no reason and when I went back the next day asking her to fix them she refused... she was so rude and mean with me, she really doesn't know how to keep her customers or to run a business. She is the most unprofessional person...