City of Miramar — Local services in Miramar

Went in to start a water account & more info was requested, we made some calls & got owner to send a letter as signed lease was not good enough for the lady at the window, once they received the letter, we were told that they just received it but needed to wait an 1 1/2 as it was her lunch time & could not process it until she returned Brutal service from the ladies name I will not say, But mgmnt. you know who she is. You have had many complaints about her, time to do something about it. Blonde haired Mgr very nice helped us through the process & apologized for her staffs actions. These employees need to go work somewhere customers are not involved or stick them in the back where they have no customer interaction, they are giving the city office there some really...

Today is June 4 2019. I entered the bldg department at 11:45am. Signed into the electronic kiosk.....Now it's 12:40pm. Still no help from the only two staff members that were working that day.....I thought to myself, .aparrantly everybody in the bldg must go on their lunch break at the same time. 1:00pm comes and I decide to make sure that I am on the list, so I sign in again, because one never knows anymore......The screen/info monitor is not working again 🙄. 1:15pm now there is only one technician working. 😡 Keeping in mind that I am here only to pick up a pre paid permit and there shouldn't be much to with regards to the service counter work load. 1:30 (almost 2 hours) I am called...

Just came in to ask a couple of questions about permits and signed in the tablet at the entrance as a courteous employee explained to me. There were a few customers and employees around but I had to wait for about an hour until I approached to the counter, almost at closing time cause nobody offered to help me. The young lady who was there asked me in not so friendly manners that they were about to close and that my name was not registered in the waiting list (!!??). Very poor customer service in spite of her answers to...