I'd give negative stars if I could. I took an aqua aura quartz crystal in to have a pendant made. It was a very, very important stone to me. I almost sent it to California to have it made but this was 1 minute from my house. Aqua aura is clear quartz sprayed with gold particles at a very high temp giving it a beautiful turquoise blue color. This stone meant everything to me. They said they can make the pendant, no problem, it would be $75. And they made it, only they put the loop on the wrong side as it's different widths on each side. He said they can switch it around, no problem. They failed to tell me they had to soak it in extreme chemicals to get the loop off because of the glue to switch it to the other side. It took all the gold off, which took all the color off, leaving my stone not only chipped at least 8 places but also totally discolored. The stone was a very light blue half way down, no more turquoise, then clear the other half. I cried and cried at the store. And if that wasn't enough, he still tried to charge me for it. I asked why he'd charge me for destroying my stone and he said because of the "work" he put into it. The work?!!! He destroyed a one of a kind stone I can NEVER GET BACK. I wore it in a spiral wire before that but the metal was making my skin break out so I finally decided to take a chance on making a pendant out of it. Big mistake! Now I wish I didn't. Do not take anything important to you there. I am still depressed. I've been upset over a week now. That stone meant so much to me. And I told him that multiple times before they did anything. And then to have the nerve to still charge me for it. I wasn't paying him a dime. How messed up is that? After the way it looked, he could keep his "work" and try and sell it to someone else for the profit. I couldn't live with myself treating someone like that after I destroyed something that meant so much to them. Do yourself a favor and go...
Read moreExquisite Craftsmanship and Exceptional Service!
My wife recently had the pleasure of experiencing unparalleled service at Emily’s Fine Jewelry. From the moment she walked in, she knew she was in for a treat. Her visit was prompted by the need to have some cherished old jewelry pieces repaired, what unfolded was a truly remarkable and memorable experience.
William at Emily’s Fine Jewelry demonstrated an unmatched level of expertise and passion for his craft. They not only restored my wife’s broken jewelry to its original glory, enlarge my wedding ring, and got my sons 15th birthday gift, but also exceeded our expectations with their attention to detail and precision. Each piece was handled with care, showcasing a commitment to perfection that is truly commendable.
In conclusion, if you're in search of a jewelry store that seamlessly combines exceptional skill with a genuine passion for customer satisfaction, look no further than Emily’s. They have undoubtedly set the gold standard in the industry, and I am grateful for the joy they have brought back to my family cherished...
Read moreI decided to propose to my girlfriend during our trip to Punta Cana, Dr and Fort Lauderdale. The week prior to our trip I decided that I wanted to propose to her in Punta Cana. The first place I phoned was Emily's Jewelry and discovered that not only can the man behind the phone, named William, design the ring with the tear drop/ pear shape diamond she has always loved, all from scratch, but he would also be able to do it within 3 days!! The ring is absolutely stunning. He added the most beautiful touches to the ring that has made it sparkle with the utmost elegance. She adores her ring. Thank you Emily's Jewelry and William for being so creative, helpful, and choosing the most precious stones for my...
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