I have home owner and automobile insurance with Mercury Insurance company handle by a broker named "D...", when my rental property policy expired, I asked him to quote for me a landlord policy, after received a quote, the price is too high - he quote with "S..." Insurance company - I asked him to requote for me with Mercury Insurance because I think with home owner and automobile policies which I already had with Mercury the price should be lower, after waited for a month and no responded from "D..." broker, I went online and found "Sun Pacific Insurance Broker" and I asked for a landlord policy for my rental property using Mercury Insurance, after couple days I received a quoted from Sun Pacific Ins Broker with Mercury Insurance and the price is lower then "S...." Insurance company, after reviewed the quote I asked Sun Broker to modify some items to fit my need and within couple days I got new quote which is best fit for me. Thanks for Sun Pacific Insurance's customer service for quick respond and keep good relationship with customers. I hope all Insurances brokers will treat customers good like Sun Pacific regardless how long the customers with company. I knew a lot of brokers Insurance treated "long time" customers really bad because they think those long time customers either lazy or stupid and never go any where, so either increasing their price very high or don't bother to work with "long time" customers like my previous...
Read moreWe never knew that a concierge experience can happen with our insurance company. We had Kemper insurance and was dealing directly with them. When we heard that Sun Pacific Insurance was able to take over our insurance hassles and still use Kemper, we were more than willing to sign up. It's nice to have local people like Charlie and Chad who we can call/email anytime and with the assurance that they always have our best interest in mind. We recently purchased a new vehicle and were nervous about the process of switching coverage and the increase in costs. Luckily for us, it wasn't even that more expensive than we had thought and they were able to sift through our overall coverage of home/auto to get us the best deals. They explained it to us in terms we understood. We highly recommend them to anyone who wants exceptional and...
Read moreI was referred to Charlie @ Sun Pacific Insurance Brokers by my neighbor / friend. I needed to get an auto insurance quote because my kids are starting to drive & my current insurance more than doubled & would not allow my 16 year old permitted driver to drive without his own coverage, so my my premiums would have more than tripled with him on the policy.
I called, asked for Charlie & she helped me right away. The new policy she quoted cut my insurance payments in half & my son is covered without additional payments until he gets his license. Charlie was extremely personable, professional, and knowledgeable. I am so glad I called Sun Pacific Insurance and especially pleased that I have Charlie to assist me. I know my neighbor has been with this company for many years & has always been happy with their service too. We...
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