My experience with the work I had performed was sooo smooth, from A to Z!!! I HIGHLY RECOMMEND THIS PLACE!!!
I gave Susan a call after finding her on Google, spoke with her for a bit, explaining what I needed done in the area of embroidery. She sent me a couple of images of font selections to choose from, I picked what I liked & then scheduled a time to drop off the item I needed the work done on. Once we met, she digitally produced the sample on her computer, allowing me to pick the color threading, font size & make any changes I wished to make. She let me know the date & time the finished product would be ready & then sent me a text message the morning of that date to let me know it was completed &...
Read moreI dropped off stockings to have names put on them for Christmas. The website stated it would be $9 per name. When I dropped them off I was told it would take a week. It was 12 days before they were ready and I had to reach out to find out if it was ready. When I arrived to pick up my order I was told it was $12 not $9. She said that price was for 6 or more stockings. This was not listed in the on the website. She agreed to honor the price only after me telling her that she needs to update her website because it isn’t right for people to be prepared to pay a certain price. Over all the communication was very poor and I will not be returning with...
Read moreHad her do a very rush rush job for me because I had a gift that arrived late and I wanted to get it monogrammed before giving. She accommodated me and I was very grateful! She very kindly went through all of my options and sizes and fonts. My items turned out beautifully! I wish I would have remembered to take a photo before I gave them, but perhaps I’ll add one later if the new owner takes one for me! Would def come back for anything I need in the future. ...
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