I came to The Computer Guys to have a battery replaced in my Dell Laptop after seeing positive reviews online. Ator is very knowledgeable and explained to me issues with batteries. I found it to be very helpful in deciding to replace with OEM versus non-OEM. I decided on non-OEM and am pleased with this battery's performance since install. After ordering battery & arrival, I was called in and Ator replaced my battery within a few hours. I have decided that I will be returning to the Computer Guys for all my computers' needs as it very difficult to find competent and reliable computer technicians.
Update 1/19/24: My computer was acting glitchy and took it to Computer Guys as this is the only place I will go for my computer needs. Ator is the best and he takes his time trying to find out what the issue is and make sure that it will be a top notch repair. He will explain to you what is going on and let you decide what you want to do. You can be sure that he is taking the time he needs to find out what is wrong or not, and...
   Read moreI'm a college student and am in constant need of my laptop, last semester it suddenly wouldn't turn on and I took it to geek squad and I got a extremely expensive estimate to have the laptop sent somewhere and then returned hopefully fixed within two weeks. I got a tip about this place and immediately took it here, the owner was quick to help and gave me no B.S. about what he would be doing to diagnose the problem. I got a call that weekend with an update and was able to pickup my laptop early that next week. I have since referred a handful of other college students in need of a quick/affordable computer fix! Come here if you want good, honest work that is...
   Read moreThis place looks decent, though service is not so great.
He continued to leave my computer as a delayed service and a five day job turned into a month long nightmare. My concern with this place is that the guy openly told me that he is the only one who services the computers, which makes sense since the service was insanely slow. He told me that he would have my computer repaired by the end if the day on two different occasions, he never even bothered to call me back and say he wasn't going to have it ready.
So basically he has no sense of communication, if you are one if his "big clients" he kept talking about then your work...
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