Yes I agree with many other's assessment of this store. Messy and the customer service is hit or miss at best.
Another thing to keep a close eye on is the fact that the prices on the shelves don't always match what comes up on the register. Often! Today I corrected them once again and the lady with the mean, pinched little face says "Well I don't know the prices" as if that is part of her job description...Oh wait, it is!
Probably the biggest hurdle this store has is that it is right next door to Troyer's, where the customer service couldn't possibly be better, the store is always kept clean and orderly and the prices are always correct at the register. Going from there to DG is like getting dressed up for a nice dinner and then stumbling into a pool of raw sewage.
Unfortunately these cookie cutter stores will always survive somehow, due to consumer apathy if nothing else. One hopes that reviews like these are taken seriously enough that attempts to improve are made. Meanwhile enjoy perusing down cluttered and cramped aisles, triple checking your receipt totals and struggling to resist the urge to strangle the soulless hag behind the counter.
P.S. By the way the prices are not a bargain at any DG. The prices are lower because the portions are smaller. It's a sly little trick but that is all it is, a trick. You are way better off at Kroger down the street. If Troyer's wasn't next door and this was a quick place to grab odds and ends I doubt this store would...
Read moreIf you want to walk around a maze than this is the place you want to go. They have shelves blocked, because no one can get stock out, I usually see maybe 2 or 3 people working and once in awhile I see only one. Corporate needs to get off their Cheap butts, quit paying the CEO Money that should be going to the people who Actually Work at the Stores and maybe they can get People who WONT MIND WORKING. Give Your Employees that Work in the Stores some Decent Hours, and Maybe Just Maybe they won't Look lily the...
Read moreI have looked everywhere for HOT SPOT spray... I could not find it and I asked the cashier Scott if they had it, he said yes told me the isle, how far down and what side it was on... Now that's knowing your store... I love going to Johnstowns Dollar General, they are very curtious and willing to help the customer... On this same visit co-worker Jamie I heard him helping a customer too and he also was very helpful... This is the kind of team work DG needed... Nice job gentlemen......
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