Ace Hardware — Local services in Montebello

Thank you Jocelyn! I purchased 32.00 last week! I purchased something because my mother wanted me to HELP HER! When her son arrived home from work, he found 3 same items! I tried to return this item yesterday to no avail? Then I was told I am NOT in your system!? SIR, I have been a LONG TIME CUSTOMER! Customer Service = JOB SECURITY! I was # 1 checker in 1977 when we rolled out scanners & plasbags! I was being GROOMED FOR NIGHT TIME CLOSING MANAGER!

GREAT SUPERVISOR KNOW HOW TO DELEGATE! Jocelyn Zhelp me & I purchased additional items! Thank you for her PATIENCE, EXPERTISE & KNOWLEDGE OF EXCELLENT CUSTOMER SERVICE! I will be at your store a lot due to your support & HELP & KNOWLEDGE of items… Please acknowledge her in her Employee File. Sincerely,

Former Company Controller Also, I work for LOS ANGELES FIRE & PlOLICEMAN’s Investment with HUGE BDGS & ASSETS! I would cut checks at Corporate Office! Thank you 🙏💯😊again for her experience & knowledge! I have shopped at ACE...

I have to admit, I’m not the most confident when it comes to DIY projects and walking into a hardware store usually makes me feel a bit overwhelmed. But this store really made me feel like a pro! I decided to paint my home office, something I’d been putting off for ages. I wasn’t sure where to start, but the staff were incredibly patient and walked me through everything I needed from paint, brushes, drop cloths, you name it. Jay even gave me tips on how to prep the walls and apply the paint for a smooth finish. By the end of the weekend, my home office looked completely refreshed and professional, and I couldn’t be happier with the results. It felt so rewarding to tackle the project on my own, and I couldn’t have done it without their help. I’ll definitely be back for my...

I was going to go to HD but I decided to shop local. So I went to ACE in Montebello. My husband had shared that ACE (in general) has great customer service, well this store is no exception. I encountered 3 people while at my quick stop and all 3 young men had phenomenal customer service. The young man who helped me with the washers was polite and efficient (which is rare to see). The 1 time experience was enough to make me a regular customer for all my hardware needs. Will definitely want to give my business here before any other...