Epoch Everlasting Play, LLC — Local services in Montville Township

If I could give this place zero stars I would. I purchased the Alpaca family and never received it. They sent me the wrong item. I reached out to their customer service department and had to send proof of my wrong item through a picture, which I did. I have been waiting for 3 week now to get a response from them. I have emailed them several times and they never respond to me. The item I purchased was $24.99 and they sent me an item for $11.99. I have requested a refund and have not...

I placed an order online, it took two days for them to charge me and ask for a different mailing address, and over a week later it hasn’t shipped. They are slow to respond to email messages, don’t answer any of their phone lines, and I fear I will never get the item I ordered for my granddaughter’s birthday gift. I am very disappointed in their customer service and like the previous reviewer would give them no stars if possible...

Epoch is the best place to people by...