I was headed North of Lk Pont from New Iberia and battery light came on so I pulled off and ended up right by AutoZone Morgan City.Marchelle tested my battery& thot OK but before I left the lot everything was fritzing on electrical.Drove back the 200’ to AZ and pretty quickly the car shut down completely dead.Jeremy came out and did some more checks and due to age of car(2011) with 5+year old battery rec’d new battery which they could install but also needed alternator (still orig in place) which they had in stock but AZ does not install alternators. Jeremy made a call to “T” a mechanic not far away who worked alone out of his house and makes off site location calls. T was there in 20 min and went to work. It was quite a job with the whole fan assembly having to be pulled out to get to alt down DEEP on R side but in just under 2 hours, I was up and running with replacement radiator fluid, new battery & alternator and on my way They were ALL sooo nice to me. I could have been stranded on the road or on the Pont Causeway which is where I was headed and would have been in the dark alone and 65+. I am so grateful to ALL at MC AZ and of course to “T” the mechanic (sooo accommodating and reasonable) that saved the day. Words can’t express ….Most Sincerely,...
Read moreDo yourself a favor and don't come here. I came to them when my check engine light came on and my ac was causing me issues. They recommended a guy to me that came to my house and had me buy a thermostat. I called the guy and he put it in and he told me to throw away the box it came in and did a bunch of stuff which in the end didn't fix the problem. I texted him about the issue and he ghosted me. So I went to a mechanic, they went through every possibility that was wrong. Come to find out it was a malfunction in the thermostat they sold me. I had a life time warranty on it and went to return it and he tried to tell me it wasn't bought from them because the mechanic put it in a Napa box. Had to catch an attitude and tell him to look at the receipt for him to actually give my return back. Yall need to do better, definitely my last time going there...
Read moreFirst off this was best far the best experience I had at autozone. I originally came in the get a diagnostic because my check engine light was on and I needed to get back home to Houston. Amber helped me get some fuel exhaust cleaner that could help and she also referred me to the autozone in Houston to help me further. As I was on my way back to Houston, I locked my keys in the car on accident at the gas station, I called autozone to see if they had pop a lock kits, they did not. But Amber knew someone that could help and she also offered to come help once she gets off work. She sent a guy to come help and I got my car open in no time. She went above and beyond for me and she is heavens sent. My day is so much better because of her....
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