Bestway Rent To Own — Local services in Morganton

We were hoping since new management took over that it would be better but we are honestly having more problems now than before. My husband paid our bill (that was due today) Friday the 3rd after he paid the bill; a few hours later they took more money (not even the amount of the bill). Manager stated he would call us Saturday to bring the broken nightstand that came with our set along with a cash refund because he didn’t know why we were charged. Tried calling all day Saturday. “Too busy” and never got a call back. Everytime my husband has called them the manager is either “not here” or “talking with other customers and will get back to you” and then we never get a call back. I call today at 3:15 and he answers, I speak with him and he tells me to call tomorrow to speak to the top manager. After talking with my husband for 5 minutes we decide we just want to return the stuff so my husband calls back at 3:20 and the manager is no...

I have been with bestway over 5 years now. They have really went out of their way to help me. A for instance my grandson had an xbox one i bought him for christmas. I left one day and come home amd someone had poured his xbox one full of sprite it was ruined. I called bestway crying my eyes out because my grandson was going to be home in an hour from school excited to play his xbox. Bestway told me not to worry about anything they would take care of it. They put the xbox in there personal automobile and brought it to me before my grandson got home from school and did not charge me a down payment. Bestway is the only place i will ever go for my stuff. I have got a dryer, samsung tablet, air conditioner and will be getting more.If you think bestway are crooks or dishonest...

I love bestway of morganton, me and my family have used them for multiple years and they’ve never done anything wrong but always everything right !! They always do their best, they always give us their 100% and more in everything we need. If there isn’t something in store we want or looking for they always 10 times out of 10 will look through everything they can to find us what we need !! No extreme payments they’re understanding and caring. If you ever go talk to Josh or Matt two of the best workers for any business as such that I’ve ever met always willing to go above and beyond for their clients to give them their best options and appliances!! I’ll continue to go to them for as long as...