Forbes Jewelers — Local services in Mount Juliet

I'm writing this review in hopes that this doesn't happen to anyone else that trusts this business with a vintage ring. I took my husband's grandmother's ring to Forbes to be sized. It was a significant sizing down and I asked the young lady at the counter if it could even be sized to the size needed and she said yes. I wish I had talked to the jeweler in person first (that was my mistake). The ring was damaged during the sizing and the jeweler made an attempt at fixing it by gluing one of the diamonds back into the mounting. My husband had to take the ring to a friend of his that owns a pawn shop and he took it to his jeweler who was fortunately able to restore the ring almost to it's original state. When I saw on Forbes' sign "estate" I thought they would have experience with sizing and reparing estate jewelry but the work that was done on this ring was bad.

Edited to add: I can assure you that your jeweler did use a blue tinted glue on this ring on the side that was most damaged...

Kevin at Forbes Jewelry is known for his exceptional customer service, expertise, and dedication to quality. Clients consistently praise his personalized approach, ensuring each customer feels valued and understood. The entire Forbes team has extensive knowledge of fine jewelry and gemstones allows him to guide clients confidently, whether they’re selecting an engagement ring or a special gift. Their attention to detail and commitment to sourcing high-quality pieces make Forbes Jewelry a trusted choice. Kevin has gone above and beyond, creating memorable experiences and pieces for my wife. We’ve been going to Forbes for all our jewelry needs and they never disappoint! This is two of the many beautiful pieces he’s created for my beautiful wife! Thanks Kevin and the team! I’ll...

My Mother had been sick and lost so much weight that her ring fell off in a parking lot. By the time my parents found it it was beyond repair, it had been ran over. She passed away shortly after and she had left the ring to me but she did not have the time to fix it. Frank not only found me the same setting but treated me and my ring with the respect and love it deserved. He was extremely sensitive to the heirloom factor for me and went above and beyond. In speaking with his staff you could tell their hearts were in it as much as Frank. I will never have any of my jewelry cleaned, checked or repaired anywhere else! It is also now my first choice for purchases, I got my daughter's birthday gift and found my father's Christmas gift while I was there. Fully...