My husband and daughter went here to get charms for my Pandora bracelet. The Pandora website had the item they purchased for 50% off but the store wouldn't honor that offer and they had to pay full price. Will definitely stick to purchasing thru the website.
UPDATE: Ace of Diamonds has reached out to us regarding this transaction. First I would like to correct my statement. The charm was actually 35% off, not 50 as I had stated (my husband had the actual post saved on his phone). After speaking to Mary the manager, she was more than sorry that the sales price was not honored by the employee working that day and did not hesitate to apologize. She was very kind and accommodating when she spoke to my husband and did offer to correct the error. Thank you Mary, we definitely WILL be back for more jewelry in the future. I applaud your...
Read moreI usually buy all gold and jewelry from Kay’s, but when I had a necklace break on me, I decided to take it to Ace Of Jewelers. As they would repair it in house and not send it off. All seemed good until I picked up the gold necklace I had repaired. They fixed my necklace with a different carrot gold.. now it says it’s 10k and 14k gold! Pretty crazy to not ask your client if that’s alright to do. Ontop of that when I brought necklace in, it was in two pieces. I was told they would keep the broken piece and replace it with new. And minus the weight of broken piece off the repair bill. Then the recite I was gave don’t have no way of telling me what they took of repair from weight of gold. I usually don’t review places good or bad, but this is just not how you do business! And would not want someone else to get the same...
Read moreI cannot believe how Ace of Diamonds Jewelry Abby and Mike went above and beyond to help me.One of my best Friends passed away and I wanted to do something special for her Children, one of her Daughters has to leave back to Minnesota Monday morning ( before Ace of Diamonds opens)and I really needed this gift before she leaves. Being in a panic and explaining the situation to Mike he brought the gift to me at my place of employment as I work until 8pm and they close at 4pm and are closed on Sunday.They have gained a forever Customer.I appreciate this more than you can imagine! They were even wrapped and in a...
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