This morning I came in to refund a fabric to decorate my daughter pageant dress, so is big is 3 inch fabric with the diamond blue on, I noticed when I so small peas on the dress and the diamonds keep falling off, so I bring the rest back in the diamond far off the other piece that hath not glue on, the first lady see super nice to me she asked me if I need to sharpen go ahead and do my little shopping and come back and refund and then the other lady her name is LEANN, she say well we cannot refund you on fabric and I say what do you mean you can refund me what ever is left here I am very disappointed drive one hour to here and you did not refund back when the item is for an off the fabric, I asking her nicely I say ma'am yes you can refund it, and she said no we don't do that on fabric and I say if this thing it doesn't work out keep for an off why you even put on the market to sell I disappointed that she denied me and she tell me she going to call the manager but she the headquarter manager in Mountainhome at hobby lobby, so the guy name Brandon came out and he didn't say hi how can I help you first thing he say I am not refund it to you if you don't cuss me out like you cuss her out, I did not cuss her anything I get upset loud voice because she refills that I can't not return my item, and Brandon say do you want three fun or what ? And I say of course I need to refund he say if you don't shut up I won't refund and I say really he say yes you need to get out the store with the item and I say I'm not go nowhere until you refund me the item, I shop here all the time saying they open , I buy so much stuff to decorate my business and my daughter dress this first time I run into to be able that very disrespectful they shouldn't be working at customer service at all so I contact cooperate the main store complain, if you guys run into people route to us like this call cup right number they will take...
Read moreHobby Lobby is an amazing journey for anyone seeking items not usually found under one roof. They have something for everyone! Arts & crafts projects to recreated nostalgia items and everything in between. If you have the idea they usually have the items to make it a reality! It's everyone's talent that they cater for as you pass row after row of intriguing items and as your mind starts to put things together you find even more interesting items that swirl your imagination & creativity. A very friendly and helpful staff throughout the many stocked shelves and isles, who are always willing to direct you to items you are seeking. I have been known to loose track of time as I wander looking high & low at all they have to offer. A great place to get family crafts as well as supplies for later use. Some items seem pricey while others are unbelievably lower that expected. Reasonably balanced considering some of their items are really hard to find and unique. I for one appreciate having a Hobby Lobby in town... now if they would only open a food & drink...
Read moreDear retail store (especially Hobby Lobby)...please don't put out signs of the discount percentage where the font takes up more than 50% of the sign then, in smaller letters, throw in the names of all the sales items. It's very misleading when you have sale racks where you put the full price items with the items on sale. Also, when a customer points out that this set-up is confusing...perhaps you shouldn't argue with him in front of other customers about how he should learn to read the signs. I wasn't being a jerk, or trying to get the sales price, I was just pointing out that your need to "fill-up" empty space with items not on sale is confusing. Also, trying to read the smaller font of all the items on sale might give your customer a headache when it's all thrown on a small piece of paper. I'm a fully educated individual trying to point out a simple confusing fact. When you try to make me look illiterate or stupid in front of a group of people, it makes me want to go after your job. I'm...
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