City Drug of Bridger Valley has gone downhill since they started. Depending on the employee, some employees are really helpful and others donāt double check their work.
We have a prescription that is issued every month. For the past nine months, they argue with me that they donāt have the prescription. Unless it is Robbie or one other gal, then they are able to find the prescription in their system. It is really frustrating. They always say they will send a request, but nothing happens unless I call the provider.
I also didnāt get charged for a prescription and several weeks later they wanted me to find my receipt to prove that I paid for it. I donāt keep receipts that long. I had to go out of my way to go back in and pay for it.
Iām really disappointed and have been trying to give them the benefit of the doubt, but I will be...
Ā Ā Ā Read moreThis is a very special place, let me explain. My partner is on a cross country road trip delivering for our business and she began to feel sick with the flu in Wyoming. She is stuck for days in Mountain View alone in a rented cabin, recovering. Lindsay, who works at City Drug, delivered a curated care package to my partner on her lunch break! This was such a beautiful gesture, it brought my partner to tears! Please know that this has been deeply appreciated and it will never...
Ā Ā Ā Read moreAlways a great experience with City Drug Bridger Valley, they have the best pharmacy techs always so helpful and willing to go the extra mile to help. They have refills ready before I even realize itās time to reorder and if they canāt get something in right away they try their best to find an alternative. They are always willing to help communicate with our doctors office as well if there is any...
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