Gloria Horn Sewing Studio — Local services in Mt. Lebanon

Update: So if you haven't seen, Gloria Horn Sewing Studios is expanding! Not only do they have the main store, but they are adding a couple spots next door with places for cleaning/fixing machines and for classes! I am very excited to go back to an in person class.If you are looking for information on babylock machines, or to purchase them, check them out. Also, Steven is THE BEST! He is so patient, kind and understanding. I have been wanting a multi-needle since I first thought about getting an embroidery machine a decade ago. Five years ago I got a pre-owned Destiny and once that needed to be fixed I went with the Meridian. Well, this week I picked up a Venture 10 needle machine, thanks to Steven. He walked us through everything, let us thread the machine, try changing a needle, setting up a hat to embroider using the hat hoop and made sure we felt comfortable with taking our large purchase home to set up. Well it is set up and awaiting threading today! Thanks so much for always being willing to work with us and help us with our many many questions. I almost forgot Zach (sorry Zach!) He just did my sergers first cleaning/fixing after having it for 4 years? Amazing! Did a fantastic job--thanks! To think it all began with a basic serger purchase, then embroidery machine, then upgrading the serger, adding in the Soprano, then getting the Meridian and now a 10 needle machine. So excited for the new chapter. Thanks again to Gloria Horn...

I’m sorry, but they rarely deliver on your orders for Comment sold. After two or three weeks, I call and they tell me it’s on backorder so I have to cancel the order because I know I will never get it. They don’t contact me. I have to contact them to find out. And I see that they keep trying to sell those things on their lives when they are backordered . They do not contact you if your order is on back order. I have always waited for at least two weeks for 10 business days. Then I call and they get a little snotty with me when I ask where my order is. One time they told me that they couldn’t cut the fabric because the lady had been out for two weeks that does that. No apologies just why can’t you wait over a month for your order or more? That’s kind of their attitude. I have to call on my orders every time I order. The only thing that has come to me in a good timeframe are high ticket items. They must come don’t get me wrong, their educational lives are amazing. I just wish they could get their small item product delivery under control. They need a lot of help with...

I have some issues with this business and would be very careful buying from them. Take whatever the owner says with a HUGE grain of salt -----avoid if possible   They are in a bankruptcy for over a million dollars so be very careful buying from them,  If they try to sell you anything in advance like an extended warranty or  classes there is a possibility that you may never be able to collect. If you feel you have been taken or misled you can contact the state's attorney generals office.  Because the sewing shop is not a corporation the bankruptcy is filed under the owners personal name. If you have any questions check  the bankruptcy and you will see that this is all fact.  If you look at the bankruptcy you will see why Baby lock does business them. Owner owes them a lot of money. No other sewing machine company would get mixed up with these people. If you pay cash get a receipt, just make sure that you get a HUGE,...