Egghead Computers — Local services in Murphysboro

Ron and this company are absolutely fantastic. He was able to assess my computer water damage in 24 hours. Further, after cleaning up the motherboard and realizing it could not be fixed, he began to search for a replacement. When he could not find a fairly priced replacement, he suggested I get a new laptop and helped me find a new one. Upon my own research, I found out he was correct and unfortunately my best option was to get a new computer despite his genuine effort to fix it. Finally, he has even offered to do a search alert if a reasonably price motherboard does appear in the future.

He always responded to my calls and never once tried to sell me something or a service he would not do personally. For assessing and cleaning my motherboard (took out and cleaned all components), searching for a new motherboard, helping me find a new laptop and answering questions about it, retrieving old data, and providing a usb to hold the data, he charged me just under 100 dollars and was very accurate to his quote. I would highly, highly recommend their services. They...

Working remotely, this was my first time not having access to an internal IT department to ask questions. I had heard that Ron Lacy did great work but did not expect him offering to come to the house the next day! He pinpointed the problem quickly and took the desktop back to his workshop. He called me every step of the way with updates. Unfortunately, and no surprise, my computer was a goner. THEN he helped me shop for a replacement, retrieved my data for the new computer and the price was very reasonable. I'm so happy to know that he's here to help when things go awry with my tech. Such a difference than trying to work with the...

When my computer took a dive and I didn't have time to diagnose the problem, Egghead Computers was quick to respond, went above and beyond to isolate the problem (went so far as to buy equipment they didn't have on hand), and when we discovered it was a problem that was likely not financially worth the effort, supplied me with an array of options, suggestions, and answered a few extraneous questions I had as a courtesy. Though I didn't choose to have them repair the computer, I will work with them again if I have any other technical problems moving forward.

Their pick-up service was also very convenient with my loaded schedule...