Carol's Florist and Gifts — Local services in Nanticoke

Spent $150.00 on a bouquet for my mother in law's birthday. I ordered them from 1800flowers. Carol's was the shop to fill the order. When My mother in law sent a picture of the flowers they looked nothing like what I ordered and certainly not worth $150.00. 1800flowers were great. They apologized and sent a replacement arrangement and even called my mother in law personally to apologize. I called Carol to let her know my disappointment in the arrangement. She was very nasty and said I could get a refund from 1800flowers and she was going back to my mother in law's house to pick up the flowers. When I told her, no she was not going to go to their house she YELLED, "OH YES I AM " and hung up on me.. She was going to take flowers that I paid for off of my 80 + year old...

Carol's Floral and Gifts were supposed to deliver a LARGE red/white/blue bouquet for a grieving family and for a memorial. They showed up, with a small vase and few flowers. When asked "Is this a large?" The delivery person said "I only deliver" and then looked at the flowers and said she could remake it. She then took the flowers away and said they would redeliver with the correct order same day, 45 min later I called to get an ETA, turned out they CANCELED my order, without my knowledge, told me they didnt have the right flowers and then HUNG UP on me!!!!! So disappointed and very rude. Would NEVER...

Ordered a wrist corsage for Prom. Told her I would pick up at 3:00. I showed up at 3:00 and store was closed. Contacted her and told she was out delivering. Told me to contact another florist if I could not wait till she got back to the shop at 4:00. Acted like she didn't care that she was not there to give me my order. I literally was in a bad situation to find flowers. Thankfully I was told about Dundee Gardens. Went there and they were able to help me out! Plus flowers cost less than at Carol's. Do not recommend this shop! Owner did not seem to care! I only had a few minutes to help my son get ready...