Computer Solutions Inc. — Local services in Nantucket

My partner gave me some AirPods a month ago from this store and they came damaged, they discharged in an hour, the next day we returned them to the store, since then we have gone to take them and they always have a different story, they sent them to Apple and I patiently waited, they delivered them damaged again. So I returned to the store and left them again. Anyway, they have the headphones and they don't want to return my money, but they also don't want to give me new ones. I understand that since they were bought new in their store and they delivered them damaged, they have to answer for this, because I did not buy them from Apple and they are saying that they cannot respond to me because Apple is returning them damaged, so my question is as a consumer do I have any rights or where should I report this situation? $269 was paid for the headphones and they won't give me new ones, and they don't want to...

Brought my computer in because the side was opening up even though it was perfectly functional. Had to call for an update as no one reached out. Owner informs me that the apps are jumping on the screen as well as a no longer functional mouse pad and ask if that was a previous issue, even though she was the one who recieved it initially and knew that was a new issue. Her comment was "it was brought in damaged either way". I was not charged. Had to bring it to another store to...

Soooo scary to take my work computer to a stranger. But I was in a bind, couldn’t fix it & couldn’t get to ‘my computer guy’. I must say that they have been friendly & professional throughout all of my ordeal, listened to my problems & concerns responded to all of my requests & I am back up & running. Thank You, Martha & Noel! They also have a great retail selection of computers in stock, as well as lots of other tech items available at prices competitive...