I came in to have my minivan serviced. I primarily dealt with the service manager Lucas. He was very nice and knowledgeable and a genuine pleasure to deal with. He understood my limitations and I believe treated me with respect and integrity.
The service was done when they said and I have been very happy with my experience. The store manager Roy was there when I picked up my beloved minivan and he was very friendly making small talk while they fetched my whip, of which the kind tech complemented as he brought in the key.
I highly recommend this Firestone Complete Auto Care with Lucas, Roy, and their...
Ā Ā Ā Read moreI have been to many Firestone stores in Nashville and the Belle Meade location has been the best. The process to make my appointment in the app was easy. I got to the store and the staff was friendly and polite and immediately took my car in to be serviced. They knew I was waiting so they prioritized my vehicle. They were not pushy about additional services but did let me know that I would need to do additional services at my next visit. BONUS: There's a great coffee shop next door so I grabbed coffee then went back to the store to work on the free...
Ā Ā Ā Read moreI left my car to get repaired. The people at Firestone didn't lock my vehicle over night, so homeless people went through my belongings and others. They said to an officer their they don't lock the cars because they break the windows. So naturally their instinct was to make it easier for them to get in. Still have yet to be contacted by them or the police. If you don't want people going through your car and personal belongings don't go to...
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