Planet fitness — Local services in Nashville-Davidson

In town for a quick visit and wanted to get a workout in. I have a classic membership which allows me access to my home gym. In the event that I visit another club, I would have to pay a $5 fee. (Literally you can google it and it will say that classic members pay $5 while visiting gyms that are not their gym). That’s how it’s been for the 8 years that I’ve had the membership. I’ve used other PF clubs and have paid the fee or have been told that I could workout as a courtesy for that day. Today I traveled 6 miles from where I was staying in town to visited the 1021 Murfreesboro Pk Planet Fitness in Nashville, TN. I mentioned to lady at front desk that I was in town briefly with classic membership so needed to pay the $5, She would NOT have it. I tried explaining that I’ve done it at numerous gyms etc, she wouldn’t hear it and insisted that it wasn’t a thing, yet I’ve lived it!!! And it IS a thing. Neither would she offer me a courtesy workout or anything. She simply dug her heels in and wasn’t going to have it any other way, and turned me away. It was a very unpleasant experience. Unfortunately, there was a younger gentleman who worked there observing and now he has ‘learned‘ and will apply this incorrect rule to other classic members who visit. I literally, left and traveled 10 miles to another PF club and the staff apologized that the previous gym didn’t apply the $5 policy and therefore allowed me to workout at their club for free. They were surprised that the previous staff seemed so inflexible. So was I. The lady was ‘pleasant’, but very adamant, yet very uninformed. A disappointing experience, not...

When I walked into this Planet Fitness there was a full blown mental health crisis taking place. There was a man curled up inside the counter behind the desk screaming. I asked who the manager was and the guy with the manager tag on said he was NOT the manager and that there was no manager. Another gut with a yellow t-shirt on that said trainer on the back was a rude obnoxious a-hole. He and the "not manager" were apparently friends. Lastly, there are only two PF locations out of 5 in the Nashville market with up to date elipticals...and this is not one of them. The ellipticals at this location are the old hardened versions that look like you're on long roller blades locked into a track to hold them together. They are not smooth, but very rough. They don't have the QR codes on them that the newer versions do. All Planet Fitness locations are...

Not really a review person, but this visit was particularly bad. If I could leave zero stars I would. Staff were rude and show favoritism, apparently you can only go into the black card spa only three times and can only stay at the whole gym for so long. Was literally minding my own business chilling on the couch and got kicked out. Then on my way to grab my things from my locker the male staff that was giving me a hard time walked into the women's locker room on me whilst another girl was in the shower rushing me out the door barely giving me time to grab my things. Got told it was a policy, but it has NEVER been an issue across any planet fitness I have ever been at and I've been going for a while. You would think that by paying 30 dollars a month you wouldn't have someone turn their nose up to you like that. Remember guys, "You...