Vera furniture — Local services in New Bedford

Yesterday my sister, my baby niece, and I went in to look at furniture since I’ll be moving soon but we weren’t planning on buying anything at that moment, just looking for some ideas before going grocery shopping right next door. We walked in and everything was super nice. We started walking around and noticed a lady following us and as assumed she was a worker, in the first 30 seconds of us being there she politely asked if we needed help with anything to which my sister responded “no we’re just looking around” as we were. I expected her to just go on about her day after that but no…. She continued following us…didn’t even try to hide the fact that she was following us AROUND THE WHOLE STORE TILL WE LEFT. It made us very uncomfortable because we’re literally in a furniture store…what’re we gonna steal a couch and put it in our pocket in an open concept FURNITURE STORE?! Did she think one of the mirrors were miraculously going to disappear up my ass or something?! Was I going to swallow a couch pillow and leave?! Come on now, Be serious. As a black woman why are you subconsciously stereotyping other black women? It’s embarrassing. Please learn...

I recently visited Vera and had an outstanding experience from start to finish. The showroom was beautifully arranged, making it easy to visualize how each piece could fit into my home. Their selection was impressive — from modern designs to classic styles, there was something for every taste and budget. What truly stood out was the staff. They were incredibly knowledgeable, friendly, and patient. They took the time to understand what I was looking for and helped me find the perfect sofa and dining set without any pressure to upsell. The quality of the furniture is excellent — solid construction, beautiful finishes, and super comfortable. I’ll definitely be returning...

1 Star — Wrong Items, No Resolution I paid $1,065 for two specific chairs, but the store sent me the wrong ones. When I reached out to fix the issue, I was told that because I didn’t contact them immediately, “there’s nothing they can do.” This is unacceptable , mistakes in an order should be corrected regardless of timing, especially for such a large purchase. I ended up stuck with expensive furniture I didn’t want, and zero accountability from the store. I would not recommend this...