CAR TUNES OF NEW BERN — Local services in New Bern

The quality of work was great, the installer was very professional and knew his stuff. My problem is that I brought all my stuff and was quoted that it would take @2 hours to install so @$140. It wound up taking 3 which is fine and no complaints with that at all especially after he walked me through why it took the extra hour. I'd have have given them 5 stars if that was it. The problem is that they then charged me other fees which almost doubled the price after taxes that they never told me about during the quote. The whole reason I went there is because it was going to cost @$200 to install everything and then when I go to pay its $360!!! The dealership was cheaper than that!!! If I would have known that's the shady stuff they were doing then I would have installed it myself. They basically charge you twice, the man hours ($70/HR), then charge you again ($99 for backup camera install, $39 new stereo install). Shady business practice to sucker you in thinking you're getting a good deal and then double the price when you go to pay.....quality of work was good, and the actual installer was very professional and nice, but ill never go here again due to shady...

I had previously written a review but after a couple days driving my vehicle I had to change this post. The people at the store were very friendly and professional and they were extremely helpful with everything I needed. I had to give it a two star because of a couple things that I did not like about the way the work was done(I got a radio installed). After taking my car out of the shop I drove to Greenville which is an hour away from there and that's when I found out my on and off button for my vehicle wasn't working, I managed to turn my car off by stalling it because I had to turn it off but then I had to take my car apart to get it to turn back on because when they put my car back together they never plugged my button back on. I also found out a few days ago that my hazard button is disconnected, so now I will have to take my whole dash and radio and everything apart to figure out what is wrong. I would take it back in to them and see if they can fix it but I honestly would rather do it myself at this point then take it back to them. If I wanted things like this to go wrong with my car in the first place I would have installed this radio myself before...

AMATEURS! I went in with a blown 6 1/2" speaker, looking for a replacement. He had only 2 possible replacements. He quickly installed a pair (charge $70 for 22 mins work!) On the way home I noticed I had NO bass. Returned the next day, asked for anything he could do to help me. He said no, nothing he could do. I was out the $70 plus $59 for the new speakers, but he could install ANOTHER AMP AND MORE SPEAKERS IN MY DOORS for "only" $255 to get bass back in my sound. LOL I do not recommend these folks at all. I went to the only other car audio dealer in town and he agreed the replacement speakers were the wrong ones for a Bose system, and replaced them within a few days with some that actually...