Argus Community Inc — Local services in New York

I was transferred to this community service a little over a2 years now . During the intake I was asked to make goals for my son who has Autism. I specifically told them my biggest issue is the education and lack of services he needs . I have had multiple changes of workers and none have been a least helpful. Last week I ask worker to schedule appointment to meet with the social worker from the school to discuss my concerns. The appointment was scheduled for today but yesterday when I called her she said she couldn’t make it . I asked her to close my case and received a called from her supervisor stating they only work with medical issues and not education. I found that hard to believe because education was the issue I enrolled in their program to begin with . They are unreliable and very unprofessional. I give it one star because there’s...

I have never met such people that raised my hopes so high about the myriad of health , housing, and many other such things that they would help my husband with once he forked over that Medicaid card. Staff is absent , inept , and plain lazy. The most they do is look things up on Google ( which I can do myself ) and tell you to do the footwork. All they are about as are most case management programs is getting that Medicaid Card as they charge the government and give you below 0 service. So many promises...unfulfilled. DO NOT GET WITH ANY OF THEIR SERVICES. Once they get a hold of your poor people card, you will NEVER be left ANY improvements in any of your situations, I can't even wrestle my husbands Medicaid Card away from them to find...

I never leave reviews, but here we are. If I could give -0 stars I would. As a recovering addict who is trying to work on themself everyday, it’s disappointing to see people who only choose a job clearly for compensation. Exhibit A, Laura the manager I’m assuming when I got off the phone with her and met previously a month ago, was so dismissive of my emotions and feelings. The fact that my insurance is covering this is horrible. The place needs to be turned upside down, honestly get rid of your staff specifically your management team. Laura shouldn’t be in charge of taking calls or even near humans in vulnerable places. Definitely will report to DOH & NYCONECTS!!! This...