BJ's Optical — Local services in New York

I never write reviews but today I just had to. I found this place from a relative. Best choice ever. I made an appointment just 2 hours before I got there. Got there 30 mins early and right away I was seen by Dr. Karen Cummings. Best eye doctor I ever gone to. And trust me I have gone to plenty places. I been wearing glasses since I was 6 and wearing contacts since I was 13. I am now 21. She actually took her time to check my eyes. How I saw with contacts, without, with glasses. She even check the glucose in my eyes with an eye dye and rinsed my eyes right after. I never experienced this from an eye exam. She did not rush me like other places. And like I said, I been dealing with eye exams regularly for 15 years. Definitely the best $90 I spent for a contact and glasses exam. (They can be two different prescriptions.) I made sure to tell her she is the best. Kudos for BJ's for Dr. Cummings. Will...

Bizarre in person "Virtual appt" where the machine and an assistant checks your eyes and a virtual optometrist comes on the screen at the end to "to go over" your results and findings aka looks at photos taken of your eyeball. I needed an updated contact lens prescription and it was fine for that I guess. They claim my vision didn't change and they will keep it the same after not getting checked for 5 years despite me not being able to see anything they put on the screen so not sure how accurate that is. If it was cheaper and affordable for what it was I would possibly recommend, but it was the standard $100 for the eye exam (No dilation either) so I would pass and next time go see a real eye doctor in person that physically checks your eyes and vision in person if I'm going to be paying regular full price. Very...

So impressed and thankful for all the help Hirma provided! She is such a genuine, patient and an informative professional. (6/5 ;D)

She explained absolutely everything I asked of and more regarding frames, pricing and lens options such as their features and differences.

She also helped me find the right style to suit my features and went through different lens options based on my daily use and routine.

Thank you, Hirma!

P.S: The eye exam was done virtually....waiting on my glasses to see how they feel...so this review is soley for the amazing customer service as now, if I don't update this review ...it means everything went well!

I got my glasses, had to vist the center again because I couldn't see as clear. Everything worked out in the end but it felt like a struggle...