Fold New York Pick-up & Delivery — Local services in New York

13 years as a customer at this location so the new owners inherited my family as customers. Sadly, our days of washing here are coming to an end. We wash here out of convenience, and it's a decent option since the renovations. The problem we have is with the contracts they are taking on. I am happy that they have grown, but they are falling short of serving their continuous business base. The owners probably have not realized that they lost clients last year that will never return. I know that they did because those are several of my neighbor's that they have lost. This brings us to this weekend, and today, half of the machines were unavailable, and what is available to us are mainly the larger machines. When we spoke to an employee regarding the 20 lb machines not being available, her response was "well use the 30 lb, it's not that much bigger," and completely missed the point. Then, we were advised to come wash between 1-4 pm and when we said "we work during those hours so most people can't do that" the response was pretty much oh well. The conversation was spoken in their language, so this wasn't a matter of misunderstanding. It really seems like they...

I have been going to this laundromat since i moved in the area 7 yrs ago. It's close to home but i like it because it has plenty of machines AND a parking lot! (could use more carts but that's another story) The owner seems decent enough i only talk to him when i need change. My problem is he doesn't maintain the machines, his prices went up but he keeps all these old machines that either need to be replaced or probably maintained! The last year or two my clothes have a "smell" to them! I was thinking i was doing something wrong, maybe didn't add enough detergent, softener etc. I even switched detergents and softner to no avail. Didn't even cross my mind until someone told me it's probably his machines, they probably have mold or are not cleaned and dissinfected on a regular basis! Gross!! I am going to start going somewhere else. It's unfortunate, this place...

These guys are GREAT!! I had a ton of laundry with super specific directions and they nailed it. I can't believe how fast they were able to get it done - even with some items that were hang dry! I wanted my own detergent used and they did - even sent back what was left over (I sent pods). Everything came back clean and folded PERFECTLY! I also had to speak to someone about a minor delivery issue - I got someone on the phone right away who knew who I was just by giving my name and got everything rectified and called me back immediately! I can't recommend them enough. The negative reviews are about customers from the previous owners who aren't happy that the business model has now switched. If you are looking for a laundry delivery service - this one is IT! I do not live near them and they pick up and deliver. FIVE...