Freddies Supermarket — Local services in New York

The worse. Very ignorant Italians. I went into the store and the man behind the counter ignored me like I wasn't there. I was the only one in line, nobody else was there and he kept his back to me and he ignored me. He knew I was there because he turned to look at me and purposely ignored me. I said something to him and he pretended not to hear me. When I said something to the girl at the register, I said it very low not to draw any attention, but a customer standing behind me who should have minded her own business butt in and got involved. Like a crazy person she actually started screaming at me in the middle of the store because I made them aware that the man behind the meat counter ignored me like I wasn't there. She came out of left field. She most likely loves to get involved with other peoples business and is a PHYSCO. I couldn't get out of there fast enough. I don't know if it was the owner or a manager that came out, but he had to calm her down. She was quite a spectacle. My head was spinning because her mouth was like someone that was born among a family of trash and was never taught etiquette or manners. All I could do was stand there in amazement and just stare at her. Just the after thought of why someone would go to that level of anger in the middle of a store because I asked for assistance at the register is beyond my comprehension. It was like WOW this person is really nuts. I wouldn't give her the satisfaction of saying a thing to her especially since it was none of her business in the first place. In the end I'm writing this because the manager or owner who came out on the floor had to calm her down and escort her out. What made me uncomfortable is he condoned her actions and completely disregarded me as a customer. Not even to come back inside and have the class to approach me and ask me what happened, and if I was ok or could he help me with what I went in there for. I have been going to Freddies for a very long time to order lunches, and I never ever had a problem until now. Because the owner/manager didn't have any consideration for me I will no longer ever go into the store again. All I wanted was to be served. That's all. I don't know maybe he got off on her making a spectacle of herself. Very ignorant people. If you want quality meats go to Fanelli's Eltingville Meats on Richmond Ave. You should have a much better experience then going to Freddies. Freddies is actually a low end store that tries to look high end. Anyway, that's my story. ...

I cannot express enough thanks to Freddie and Freddie’s Gourmet for being a true catering business who have great personal skills!. I spent a lot of time looking for a caterer in Staten Island and ran into one issue after another. “We don’t deliver”, “We don’t deliver on a Friday night”, “No we don’t supply sternos or plates” and they wanted to charge a lot.

Then I stopped into Freddie’s and was soooooooo happy to find a business that was customer service oriented and cared about their customers. Freddie was friendly, helpful and gets the catering business! I am writing this review even before I taste the food because if the food is anything like how great the people are who work Freddie’s I know it will be AWESOME!

We post another review after we have our family celebration! - Thanks Freddie and The Freddie’s Gourmet Team –...

Spent 220$ on food, and it was a lot to carry. I go in, pay, and then the guy shakes my hand (probably the guy in charge) and brings me to the back as if I’m a worker. And only sent one guy to help me while there’s 4 workers just staring at me.It was two big sandwich trays and they didn’t even offer to help. Just one guy to carry the other trays. I tipped him, but was pretty sure if I was somebody else, they would’ve not made me carry it. If you’re catering from them, make sure you a bring a friend to help. I felt weird going back there and I had...